Police Guilty of Server Arrest

February 2nd, 2011 by John

The Home Office launched a new initiative through www.police.co.uk on February 1, whereby visitors could log onto the site and search for crime statistics in their neighbourhood by entering their postcode. Unsurprisingly, the site crashed within minutes as over four million people tried visiting at once.

Approximately 75,000 people a minute tried accessing the service as soon as it was launched, leading to bugs, glitches and crashes. The Home Office recognised the problems and urged people to ?keep trying?.

Sorry Home Office, but that simply doesn?t wash with us. The interest in this project was huge, as underlined by a statement from site developers Rock Kitchen Harris, based in Leicester: ?The site is down at the moment but it is being resolved. It has had a lot of interest, more than we expected due to the high media coverage.?

There have also been varying levels of satisfaction in regard to the figures being shown on the website, with some people saying that the figures are a wild, inaccurate view of their street, and that their communities are being misrepresented. That?s a problem for the Home Office to sort out, though. What we want to read the riot act over is the Home Office?s poor planning before the site?s launch.

Who doesn?t want to know if their street is safe or not? An official crime statistics service from the Home Office was always going to draw massive traffic to the site, and they should have made sure their servers could cope with such volumes. Our advice is always to have good, speedy servers in an SEO campaign to improve the overall user experience. Site speed has also become an important factor for search engine optimization services, but we?re more concerned with the usability aspects of having a good server.

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